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Supplier Support Advocate

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POSTULER MAINTENANT

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $290 billion of real estate in 247 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 857,400 units/beds globally, and has a robust institutional investment management platform comprised of more than $76 billion of assets under management, including over $34 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.


JOB DESCRIPTION SUMMARY

The primary responsibilities include support to assigned portfolio assisting with the vendor cycle including supplier record setup and maintenance in accounting systems and assistance with the supplier compliance program, third-party credentialing processes, and e-procurement/expense management system. Maintain supplier attributes in different owner accounting systems. Report on the success of different processes, participate in ongoing process improvements through review and feedback and maintains relationships with team members and communities. Troubleshooting, training and education needs for assets within assigned portfolio.

JOB DESCRIPTION

  • Assist communities with the supplier compliance program, third party credentialing system, e-procurement/expense management system, and continuous training on processes within these systems.
  • Maintain knowledge of supplier requirements and order and invoice processing procedures to ensure all processes and procedures are followed.
  • Maintain knowledge and comply with owner regulations of all the accounting systems used by any managed community.
  • Interact with various departments to ensure smooth changes and processes are understood and followed.
  • Provide ongoing supplier support by maintaining the system queue and responding to tickets and e-mails.

Knowledge, Skills, Abilities:

  • College degree in a related field or equivalent combination of education and experience required.
  • Prior customer service/help desk support preferred.
  • Demonstrated ability to read, write, and communicate effectively to prepare and explain data to team members.
  • Demonstrated proficiency in word processing, spreadsheet, property management (Yardi), and database management programs in order to complete required reports preferred.
  • Demonstrated mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions, and calculate percentages in order to complete financial records, budgets, and other fiscal reporting information.

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Additional Compensation:

  • Corporate Positions: In addition to the base salary, this role may be eligible to participate in an annual bonus program based on individual and company performance.
  • Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Robust Benefits Offered*:

  • Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
  • Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
  • For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
  • 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
  • 401(k) with Company Match up to 6% of pay after 6 months of service.
  • Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
  • Employee Assistance Program.
  • Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
  • Charitable giving program and benefits.

*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

Greystar will consider for employment qualified applicants with arrest and conviction records.

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