ABOUT GREYSTAR

​Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates over $315 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

Based onsite at our brand new, luxury build to rent apartments in Melbourne, you will work as part of our close knit onsite community team, providing vital support to create an exceptional resident experience. This position is community facing and has a broad and varied range of responsibilities including maintaining appearance and presentation of residences and shared spaces, resident enquiries and customer service.

This is an ideal role for somebody keen to commence a career in property / facilities maintenance with on the job training and ongoing mentoring and support. This role has some physical requirements including light cleaning and maintenance and some light lifting (up to 10kg).

In order to provide service to our residents, our onsite teams work a rotating roster. As such, rostered days are Sunday through to Thursday, 10am – 6pm, with days off on Friday and Saturday.

JOB DESCRIPTION

• Maintain cleanliness throughout the community, including waste removal and bin management.
• Assist with apartment make-ready processes and ensure vacant units remain market-ready.
• Respond to maintenance queries, complete minor repairs, and support compliance checks.
• Distribute notices, parcels, and communications to residents.
• Conduct weekly safety checks, including fire alarm testing and emergency lighting.
• Support move-in/move-out procedures and furniture relocation.
• Report hazards and comply with health and safety policies.

To be successful in this role, you should have skills including:

• Good communication skills, both verbal and written
• Ability to fully understand and comply with safety labels, OH&S policy and procedure manuals
• Previous experience in a similar role within a customer occupied environment
• Ability to work autonomously and use initiative
• Willingness to undertake physical labour and utilise standard resources, tools & equipment (on the job training, trade qualifications not required)
• Helpful and friendly manner, professional and courteous with both residents and colleagues
• Ability to obtain a favourable National Criminal History Check and Working with Children check.

About Greystar:

Greystar is a global leader in property management, development, and investment services. With offices throughout USA, Europe, South America and Asia Pacific, Greystar operates over $315 billion of real estate across 250 markets globally and more than $78 billion of assets under management within their institutional investments platform.

Greystar is rapidly expanding their footprint into the Australian market with the launch of their first Build To Rent (BTR) development in Melbourne and another 2 to open in the coming months. With a strong pipeline of future property releases, including an Industrial portfolio and more recently expanded into the student accommodation sector with the acquisition of 7 student living buildings, this is amazing opportunity to join the journey of what is set to become a major market player in Australia and be part of our story.

Feel like you might not meet every criteria but you would be a great fit for our team? We will never know if you don’t apply!

To find out more about us and working at Greystar, click here: https://www.greystar.com/

Greystar is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives.  

We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.