ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in nearly 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages over 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of nearly $78 billion of assets under management, including over $35 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

This role is responsible for positively contributing to a high-quality living experience for Faculty/Staff satisfaction by performing all activities related to administrative oversight, marketing to new Faculty/Staff, and providing resident satisfaction throughout the housing cycle.

JOB DESCRIPTION

Property Type: Stabilized

Unit Count: 687

Schedule: Monday through Friday, 9:00 AM – 6:00 PM, with rotating Saturday shifts from 8:00 AM – 4:30 PM. When scheduled on a Saturday, an alternate day off will be provided during the week.

Requirements: Excellent customer service and communication skills are required. Candidates should be proficient in computer applications and capable of handling administrative responsibilities. Previous experience in property management is preferred.

Quarterly performance bonus of up to 15% of annual salary, based on property performance.

This role involves regular interaction with residents affiliated with higher education institutions, making strong written and verbal communication skills a key requirement.

•    Serve as first point of contact to callers and visitors.

•    Respond to resident, parent, client, and owner concerns and questions in a quick and professional manner while taking prompt action to solve concerns and/or refer to the appropriate party.

•    Serve as back-up to the Central Office operations staff and provide administrative support to all professional staff.

•    Ensure front office area and office desks are conducive to business and produce a professional appearance while keeping them neat, orderly and free of personal clutter.

•    Complete daily, weekly, monthly and other assigned projects in a timely manner and free of errors.

•    Process housing forms including but not limited to early arrivals, late departures, break housing requests, linkblue requests, and housing accommodations.

•    Manage room assignments and room change processes.

•    Monitor Faculty/Staff enrollment status verifying hours are upheld.

•    Inspect units prior to Move Ins to ensure units are move-in ready condition and relay any outstanding items to be addressed to the operations team.

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The hourly range for this position is $22.00 (Marina)

Additional Compensation:

Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.

• Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.

• Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Robust Benefits Offered*:

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.

• Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.

• For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.

• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).

• 401(k) with Company Match up to 6% of pay after 6 months of service.

• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).

• Employee Assistance Program.

• Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.

• Charitable giving program and benefits.

*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

Greystar will consider for employment qualified applicants with arrest and conviction records.