ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in nearly 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages over 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of nearly $78 billion of assets under management, including over $35 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

This position is responsible for providing strategic direction for compliance programs, with a strong emphasis on fee management and transparency. The position ensures adherence to internal policies, procedures, and external regulatory standards. The individual will champion ethical behavior, support sound decision-making, and contribute to the development and execution of compliance initiatives that align with organizational goals.

JOB DESCRIPTION

KEY RESPONSIBILITIES:

• Lead the development and execution of a comprehensive compliance strategy informed by risk assessments and other key criteria.

• Design, document, and maintain compliance controls, including policies, procedures, standards, and job aids.
• Conduct risk assessments across business units and sub-processes to identify and mitigate compliance risks.
• Provide oversight and guidance for projects and initiatives requiring fee transparency compliance input.
• Develop and implement compliance education and awareness programs, including training plans.
• Establish reporting mechanisms to evaluate program effectiveness and present findings and recommendations to leadership.
• Collaborate with business units to strengthen compliance through control monitoring and testing.
• Serve as a subject matter expert related to fee governance and transparency requirements.

CROSS-DEPARTMENT COORDINATION

Operations:

• Develop, promote, and maintain best practices for fee management and communication.
• Train operations teams to ensure compliance with fee management policies.
• Analyze data from on-the-ground activities to improve fee practices.

Marketing & Digital Presence:

• Ensure marketing materials reflect accurate fee-related information.
• Work with marketing teams and vendors (e.g., PMSs, website providers, ILSs, Engrain) to maintain consistent messaging.
• Guide the ongoing use of Community Fee Guides and other consumer-facing documents.

Property Systems:

• Leverage technology to streamline fee management processes and reporting.
• Safeguard data integrity and security in fee-related systems, including Salesforce.

Legal Compliance:

• Partner with the legal team to ensure alignment with regulatory and contractual obligations.

BASIC KNOWLEDGE & QUALIFICATIONS:

• 7–10 years of relevant experience preferred; Master’s degree strongly preferred.
• Exceptional interpersonal and customer service skills, with the ability to communicate effectively and professionally.
• Collaborative, proactive, and solution-oriented mindset.
• Strong organizational, analytical, and time management skills.
• Ability to handle sensitive information with discretion and maintain confidentiality.
• Proven ability to make sound decisions, manage multiple priorities, and meet deadlines in a dynamic environment.
• Demonstrated success in implementing governance frameworks and ensuring regulatory compliance.
• Deep understanding of fee structures and regulatory environments in the real estate sector.
• Strong project management and operational execution capabilities.
• Experience leading and sustaining large-scale initiatives.

TRAVEL / PHYSICAL DEMANDS:

• Team members work in an office or remote work environment. No special physical demands are required.
• Rare or occasional travel may be required to attend business meetings, training programs, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.

#LI-RS1

The salary range for this position is $110,000 - $120,000

Additional Compensation:

Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.

• Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.

• Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Robust Benefits Offered*:

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.

• Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.

• For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.

• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).

• 401(k) with Company Match up to 6% of pay after 6 months of service.

• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).

• Employee Assistance Program.

• Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.

• Charitable giving program and benefits.

*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

Greystar will consider for employment qualified applicants with arrest and conviction records.

ANTICIPATED CLOSING DATE

September 8, 2025

This date may be subject to change due to evolving business needs.