ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in nearly 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages over 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of nearly $78 billion of assets under management, including over $35 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

Hourly Rate: $23–$26
Bonus Incentive: $100 per move-in
Travel Incentive: $300 - $400 monthly travel bonus
Location: Based at Aspendale Centennial, CO

A Move-In Coordinator will support the leasing and onboarding process across our Aspendale active adult communities in Colorado. This position is based at Aspendale Centennial and requires flexibility to travel between multiple project sites as needed.

The Move-In Coordinator plays a key role in enhancing the prospect experience and ensuring a smooth transition for new residents. Responsibilities include supporting tours, managing move-in logistics, coordinating with internal teams to ensure unit readiness, and maintaining consistent communication with depositors. This role also contributes to the community’s occupancy and retention goals by assisting with sales follow-up and marketing collateral.

The ideal candidate is highly organized, personable, and customer-focused, with strong communication skills and the ability to adapt to change. Experience in leasing, hospitality, or senior housing is preferred. A flexible schedule and willingness to travel locally are essential.

JOB DESCRIPTION

Sales: 
• Tour Support - Assists with tours when needed. 
• Prospect Experience - Inspects tour path, model apartment(s), and leasing office on a regular basis in order to maximize appeal of the prospect experience. 
• Phone / Internet Support – When needed, answers inquiry calls and internet inquiries. 
• Follow-up – Utilizes Greystar CRM Lead2Lease to maintain an accurate and up-to-date prospect database. Assist with daily, meaningful prospect follow-up. Helps the team perform the required number of follow-up contacts in accordance with Greystar standards through phone calls, personal visits, notes, etc. Coordinate prospect and depositor related creative follow up deliveries with couriers, shipping, Amazon, etc. 
• Sales Collateral – Organize and ensure adequate supply of fully assembled sales collateral, marketing and outreach packets. Maintain files and marketing materials for realtors, transition companies, and moving companies. Maintain copies of all floor plans, in hard copy and email versions. 
• Current Greystar Sales and Marketing Program Standards – Participates in ensuring that Greystar sales and marketing program standards and benchmarks are being met. 

New Resident / Depositor Relations:
• Meet and greet residents and families on the day of move in and ensure smooth process. Hand deliver move-in gift the day of move-in. 
• Prepare and complete all paperwork related to new move-ins and renewals according to Greystar policy, including preparation of Move-in Packets. 
• Process applications, credit screening, and criminal background checks. 
• Coordinate the distribution of all Move-In paperwork to the appropriate personnel. 
• Coordinate and communicate unit readiness with appropriate personnel to ensure timely move-ins. 
• Set up resident folders. 
• Assist with furniture measurements and placement. 
• Coordinate moving services. 

Facilitate Communications: 
• Arrange for optimal coverage for all incoming inquiry calls and tours. 
• Establish and maintain system for written phone messages. 
• Generate thank you letters, form letters for mailing mass brochures / flyers to prospects.

Reporting: 
• Prepare and circulate to staff each morning a daily overview of scheduled tours, move ins / move outs, and inventory ready to show. 
• Update unit status daily on white board. 
• Assist in the completion of and submit to corporate all necessary reports. 
#LI-AW1

Additional Compensation:

Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.

• Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.

• Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Robust Benefits Offered*:

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.

• Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.

• For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.

• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).

• 401(k) with Company Match up to 6% of pay after 6 months of service.

• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).

• Employee Assistance Program.

• Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.

• Charitable giving program and benefits.

*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

Greystar will consider for employment qualified applicants with arrest and conviction records.

ANTICIPATED CLOSING DATE

October 20, 2025

This date may be subject to change due to evolving business needs.